FAQ

2018-06-19

1. Can I get a free sample?
Yes. We can provide some samples free of charge but customer need to pay for the freight charge. If you want to customize a special sample, it will cost material, tooling and time.

2. How long can the sample be delivered?
The sample usually can be ready in our factory within 5 days. If you choose door-to-door express, the courier will take 3-6 working days.

3. Can I have our own logo on product and package?
Yes. We can imprint or laser the logo on product, and can print/sticker the logo on packing as well.

4. I am looking for supplier who can O.E.M our product. Am I safe if I send our drawing to you?
Yes. Customer is 100% safe when cooperating with us by O.E.M. We are a company who has more than 20 years' experience in this field focusing on OEM service for customers. We won high reputation and trust among customers who have cooperated with us for long time. We never provide any OEM item to any third partner without agreement by original buyer.

5. Can I place a sample order or trail order? What is your MOQ?
Yes, we welcome sample or trial order.
For sample order, 1 piece or more is ok.
For trial order, more than 1000pcs can be accepted.

6. How long will the goods be shipped?
10-15 days according to your quantity.